Sunday, April 13, 2008

Fan's Voices do Make a Difference at Disney

"it's a small world" fans don't give up. Your voices are being heard and Disney is busy doing damage control. If you want an example of where the opinion of fans has made a difference look no further than Epcot's Spaceship Earth.

When the attraction soft-opened in February we knew via official sources that it was not complete. There was work to be done, but having that attraction capacity was important to handle the holiday crowds. Still, it was obvious to those who rode it that something was wrong with the changes.

Many changes were done well. Changing the theme of the attraction from communications to technological advancement was subtle but effective for the most part. Some special effects were added that are fun to see. The exit area of the attraction is a big improvement over the dead space that was there before.

But there were problems. Huge script issues and the complete lack of sets and design in the second half of the attraction was a big issue.

So what do we find this last week, SSE has been updated with some new phrases to tighten up the script. We also have a Seimens spokesperson admitting that they weren't happy with the attraction either and there is still lots of work to be done.

I'm hearing that some of that work involves actually adding sets and story designs back into the second half of the attraction.

So yes, Disney fans. Your voices are being heard. When the quality isn't up to Disney standards we can make a difference.

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1 comment:

Mr Banks said...

It's nice to not be alone and nice to know there are people out there who 'get it'.